Thomson discover why reputation management is important
Last week we reported how web designer and blogger Andrew Sharman managed to get an apology and an offer of a partial refund for his holiday from holiday company Thomson after he wrote about his...
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Bank error ends with Google deactivation
Last week we reported how Google was once again in court, this time because of the Rocky Mountain Bank who were taking legal action to get Google to reveal the identity of the owner of an email address...
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Jack Thompson commits reputation management suicide
There are certain ways to deal with websites that are flaming you (intentionally trying to wind you up). One of the ways you do not deal with them is to publically state how annoyed you are about them...
View ArticleA guide to bad reputation management
A few weeks ago we discovered something quite disturbing online. It’s disturbing for two reasons: firstly it’s an unethical thing for a company to do and secondly it’s incredibly naïve. What are we...
View ArticleGoogle Alerts tip off Katy Perry to Russell Brand’s proposal
Serial womaniser Russell Brand is about to tie the knot with singer Katy Perry, but his shock proposal wasn’t so much of a shock for the blushing bride to be. Perry admitted that she knew Russell was...
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How do I remove websites from Google?
Achieving rankings within the search engines for your own website is difficult enough, especially if you’re in a very competitive industry, but how do you deal with websites that rank for searches on...
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BP attempts reputation management over oil spill
BP is currently the most hated company in America due to the oil spill that is still gushing gallons of oil into the Gulf of Mexico. Of course, when you have managed to inflict that much damage to the...
View Article3 tips for using reviews for SEO
Links are difficult to get for your website. It’s a fact. There are some areas, however, in which it’s easier to get a link than in others. Review sites are one such area, and they have been a huge...
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Not all news is good news for reputation management
There’s a marketing phrase that’s almost as old as the industry itself: ‘All news is good news.’ You see it in movies, with CEOs of huge corporations laughing gleefully over the free advertising some...
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Help me, Twitter; you’re my only hope
At last – a Twitter story to warm the coal-black cockles of your heart. Terminally ill Tanner Brown, aged just 10, suffers from muscular dystrophy and is immobile without his special wheelchair. When...
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Cowell alleged to gag websites as well as singers
X-Factor pantomime nasty Simon Cowell is a very shrewd man. In recent years, he’s extended his python-like stranglehold on the music business to our TV screens, not only here in the UK, but also in the...
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Google up before the beak over cyber bullies
Google’s ass is grass, and a former model who wants to take the search giant to court in an effort to unmask online bullies is a lawn mower. Carla Franklin, a former model, was alerted to several users...
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Facebook could be your downfall!
If you were to ask a physicist what the most abundant material was in the universe, he or she would put down their pipe (because female physicists also smoke pipes, fact), pick absentmindedly at the...
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Facebook’s trapped cat claptrap
Moggy bothering Royal Bank of Scotland employee Mary Bale hit the headlines this week. If you’re unaware of who she is, she’s the mumsy 45-year-old who was caught on CCTV disposing of a neighbour’s cat...
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Juror replaced after posting guilty verdict on Facebook
When will people realise that what they post on the Internet is visible to all, and most likely will be found by people who you really do not want to see it? The latest example of someone making an...
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Your Entourage on the web
If you were at a party and one of your friends arrived towing their PR agent along as part of their entourage, you’d think they’d gone crazy. Your normal social environment is not likely to be...
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SEO can help minimise PR fallout
It has emerged that the millionaire owner of Segway, Jimi Heselden, 62, has died in a freak accident involving one of the vehicles after driving the scooter off the edge of a cliff into the River...
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TripAdvisor to face legal action over negative reviews
Reviews websites have, for some, been the scourge of online businesses. Websites such as blagger.com, ciao.co.uk and tripadvisor.com are frequented by millions of users, all looking for reviews of the...
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Reputation management or legal action?
According to a recent news story on the BBC, a Cardiff based solicitors is taking a lot of cases at the moment as a result of comments and accusations posted by people on Facebook. The Welsh based law...
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Sour grapes are never attractive
Picture the face of a person who has just unexpectedly bitten into a lemon. Really picture it. The drawing in of the lips, the little frown, the crinkling of the nose; all those unattractive features....
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